Outdoor Showers for Residential and Commercial Swimming Pool,
Beach and Lake Areas Warranty / Return Policy

IMPORTANT - PLEASE READ CAREFULLY.

The Pool Shower, Inc., warrants the materials and workmanship against defect for a period of ten (10) years from the receipt by the original purchaser on all stainless steel parts and accessories. All other parts are covered under warranty for a period of two (2) years.  This warranty will become void if merchandise is improperly maintained or installed, or modified without the authorization from our licensed distributor. 

The warranty includes replacement or repair of defective parts and an unconditional guarantee against manufacturing defects. The company will replace or repair at its option any equipment manufactured or supplied as part of our merchandise found to be defective if the conditions are met.

It is very important to winterize outdoor showers. Just like water faucets and hose bibbs, they are susceptible to freeze damage. The unit(s) must be drained in freezing conditions. We reserve the right to determine if damage to a unit or any parts is the direct cause of not complying with manufacturer's guidelines.

WARNING: FREEZE DAMAGE is NOT covered by the warranty.

Although care was taken in the design and manufacture of your new pool shower to ensure it's safe operation, we accept no responsibility for the improper use or installation of equipment, as it is no longer in our control. Buyers have the right of inspection, approval, and acceptance within thirty days of arrival.

We will not be responsible for transportation or labor for returned items. Authorized distributor must authorize return of merchandise in writing. A 10% re-stock fee and the cost of shipping will be withheld on all out of state (Georgia) returns.

Our Customer Service Department is available for ordering replacement parts, or if it should become necessary for you to return your Pool Shower unit. Call 1-866-SHOWER1 for return authorization and instructions, or E-mail us at info@poolshower.com.